At Maven Mart we understand that your perfect purchase may need a small adjustment. Therefore, we have created a straightforward process for returns, provided that the following criteria are met:

Return Conditions:

• Return Period: 15 days from the delivery date.
• Restocking Fee: None.
• Shipping Costs for Returns: Free
• Return Label: Customer’s responsibility
• Return Acceptance: We accept returns for both defective and non-defective products.
• How can customers return your products: By Post and In-store

Eligibility Criteria:

To qualify for a return, your item must be in its original condition, unused, unworn, and with all tags intact and still in its original packaging. Additionally, you must provide proof of purchase, such as a receipt.

Initiating a Return:

To start the return process, simply contact us at support@mavenmart.shop

. We will guide you through the necessary steps. Please remember that returns must be sent to the address provided upon request. Items returned without prior authorization will not be accepted.

Damaged or Incorrect Items:

Please inspect your order upon arrival. If you find any defects or damages, or if you receive the wrong item, contact us immediately. We will promptly address the issue and make it right.

Non-Returnable Items:

Certain items are non-returnable for hygiene or safety reasons, including perishable goods, custom or personalized items, and hazardous materials. Feel free to reach out if you have any concerns about the eligibility of your item for return.

Exchanges:

If you wish to exchange an item, the quickest method is to return the original item and place a new order separately. This ensures a swift process for getting the item you desire.

Refund Policy

Once we receive and inspect your return, we will inform you of its approval status. If your return is approved, we will process the refund to your PayPal account within 7 business days. Please note that processing times may vary depending on your PayPal account. If you do not receive your refund within 15 business days of approval, please contact us at  support@mavenmart.shop

 for assistance.

• Refunds cannot be issued for products that are returned refused at the destination, soiled, damaged, or missing parts.
• Canceled orders will be refunded within 48 hours.

At Maven Mart, we are committed to your satisfaction and strive to provide a pleasant shopping experience. If you have any questions or concerns about our return policy, please do not hesitate to contact us